At St. Louis Heart & Vascular, our mission is simple: deliver exceptional cardiovascular care with compassion, clarity, and clinical excellence.
We are proud to share the results of our most recent patient satisfaction survey, which included feedback from 582 patients across our locations through January 2026.
94% Absolute Recommendation Rate
An overwhelming 94% of patients reported they would absolutely recommend SLHV to others. This level of trust reflects the dedication of our physicians, advanced practice providers, technicians, and support teams.
Excellence Across Key Care Categories
Patients rated SLHV highly in all major categories:
• Courtesy of Staff: 4.81 out of 5
• Answers to Questions: 4.81 out of 5
• Ease of Appointment: 4.77 out of 5
• Appointment Availability: 4.73 out of 5
These results highlight what matters most to our patients: respectful treatment, clear communication, and access to timely care.
Recognized for Compassion and Clinical Expertise
Several physicians and team members were specifically mentioned by name in patient feedback for their professionalism, empathy, and dedication. Patients described providers as “thorough,” “great listeners,” and “so very appreciated,” while clinical and diagnostic staff were praised for helping patients feel comfortable and at ease during procedures.
This recognition reflects the team-based approach that defines SLHV care.
Listening and Improving
While we are proud of these results, we also recognize opportunities for improvement. Patient feedback identified areas such as wait time consistency and patient portal usability as opportunities for refinement.
We are actively reviewing workflows and digital systems to ensure a smoother experience for every patient.
Your Voice Matters
Every survey response helps us strengthen our care model. We are grateful for the trust our patients place in us and remain committed to delivering high-quality, patient-centered cardiovascular care.
